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The following section presents the answers to an ever-expanding range of frequently asked questions which have been raised by candidates and clients, and which we believe you may find useful.

If you don’t find the answer that you are looking for below, please contact us, and we will help out where we can.  If we feel that your question may also be helpful to others, we’ll add it to our list.

What is an Appointed Person?

An appointed person is…

someone who is responsible for first aid equipment and procedures within an organisation, if the organisation falls below the criteria requiring a formally trained first aider.

If your assessment indicates that you do not need a trained first aider in your workplace, you should instead appoint someone who takes responsibility for all first aid arrangements.  This person should:

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What is a Risk?

A risk is…

the chance, whether high or low, of a hazard causing harm to individuals, and the level of harm that could be caused.

Examples of risks are:

Electricity could cause burns or electric shock
Slip and trip hazards could cause fractures, sprains, strains and lacerations
Heavy machinery could cause crush injuries, amputations, fractures, lacerations and eye injuries.

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What is a First Aider?

A first aider is…

someone who has undergone training, and has current first aid certification, that is approved by the HSE.  They must therefore hold a valid certificate in either:

First Aid at Work (FAW), or
Emergency First Aid at Work (EFAW).
In each case, these certificates must be issued by a training organisation approved by the HSE, or in the case of the EFAW, this can also be awarded by a recognised awarding body of OfQual / Scottish Qualifications Authority.

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What is First Aid at Work?

First Aid at Work covers…

all of the arrangements that an organisation should make, to ensure that suitable and immediate attention is given to anyone who may be injured or become ill at work.  This applies to employees or anyone else interacting with the organisation.

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What is a Jext Adrenaline Auto-injector?

Jext Adrenaline Auto-Injectors


Anaphylaxis is a severe and life-threatening allergic reaction, which may be caused by a wide range of allergens, including foodstuffs, drugs, insect stings and latex.  For more information, visit our What is Anaphylaxis FAQ page.

Adrenaline Auto-Injectors

Adrenaline auto-injector is the common, generic name for a range of medical devices which are used in the short-term, emergency treatment of an anaphylactic reaction.  Please note that injectors do not cure or resolve the original cause of the anaphylactic reaction.  As a result, Patients must always seek medical help by dialling 999 or 112 and stating “anaphylaxis” when an auto-injector has been given.

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