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The following section presents the answers to an ever-expanding range of frequently asked questions which have been raised by candidates and clients, and which we believe you may find useful.

If you don’t find the answer that you are looking for below, please contact us, and we will help out where we can.  If we feel that your question may also be helpful to others, we’ll add it to our list.

Burns and Scalds

What is a burn?

Burns are a result of damaging the skin by heat. A scald is a specific type of burn, caused by wet heat.  Burns can be categorized by cause into 5 separate areas

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What is a Stroke?

A stroke is a condition that affects your brain.  Globally, more than 15 million people are affected by stroke each year and approximately 6 million will die as a result. 150,000 people in the UK are affected each year and the results can be devastating for the individual and their families.

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How do I know if it is broken?

Recognising Fractures

A fracture is a broken bone. With over 200 bones in the body there is plenty of potential to cause some harm and it is often difficult to tell whether one is broken or whether there is just soft tissue damage. If in doubt always seek medical advice. The only way to accurately determine whether a fracture has happened is to x-ray the affected bone.

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What is angina?

Angina is a condition that affects the heart. It affects the arteries that provide the blood flow to the heart muscle. Over time these arteries can become furred up with cholesterol plaques. Cholesterol is a fatty deposit that is found in the bloodstream but which can adhere to the lining of the arteries causing them to narrow and harden.

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What is Asthma?

Asthma is a chronic long term condition that affects the small air passages in the lungs.

When an asthmatic person comes into contact with a trigger, the muscle wall of the air passages contract, making the airways narrow and become inflamed and swollen. a sticky mucus is produced by the cells lining the air passages that causes further narrowing.

What is Anaphylaxis?

Anaphylaxis is a life threatening allergy characterised by:

  • difficulty breathing
  • swelling of the mouth and throat, and
  • rashes.

Collapse and unconsciousness follow swiftly. The whole body is affected by the reaction usually within minutes of exposure to the allergen.

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What is the difference between Sprains and Strains?

Sprains vs Strains


A sprain is an injury to a ligament. Ligaments are tissues that attach bones together


A strain is damage caused to muscle fibres, usually caused by stretching or tearing of the fibres. Most muscle strains happen when the muscle fibres are overstretched or forced to contract too tightly.

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What is diabetes?

Diabetes is…

Diabetes is a condition caused by the body’s inability to regulate blood sugar (glucose) levels normally.  According to the NHS, more than 2.8 million people are currently known to be suffering from diabetes in the UK, with more than a million further individuals believed to have undiagnosed diabetes.

There are two types of diabetes:

  • Type 1- Insulin dependant
  • Type 2 Tablet/ or diet controlled

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