RIDDOR, which stands for Reporting of Injuries, Diseases and Dangerous Occurrences Regulations is the legislation which controls which workplace accidents, injuries and illnesses you should report, and how you should report them.
In this post, we give you a simplified overview of these instructions, and point you in the direction of more detailed information when and where you need it.
Please note that regulations do change over time, and it is possible for errors to creep in. So please make sure that you always also refer to the HSE’s own online version of the regulations “Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 2013”, which you'll find on the HSE's website. It is the HSE's document which you should use as the definitive instruction on dealing with reportable incidents in the workplace.
The new RIDDOR 2013 regulations came into force on 1st October 2013. The changes were aimed at simplifying the reporting requirements for employers.
No significant changes were made to the reporting requirements for:
So, what is RIDDOR?
RIDDOR is the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 1995, Revised 2013.
Employers, the self-employed and those in control of premises are required by law to report specified workplace incidents, such as work-related deaths, specified injuries, 7-day injuries (those causing more than seven day’s inability to carry out normal duties), work related diseases, and dangerous occurrences (near miss accidents).
Ok - you know what an accident is... but what does it mean in the context of RIDDOR?
It is a separate, identifiable, unintended incident that causes physical injury and specifically includes acts of non-consensual violence to people at work.
An over-3-day injury is where the employee or self-employed person is away from work or unable to perform their normal work duties for more than 3 consecutive days, excluding the day they were injured but including rest days and holidays.
An over-7-day injury is equivalent, but is where the person is away or unable to perform normal duties for more than 7 consecutive days.
You could describe dangerous occurrences as 'near-miss' events - something that happened which could have resulted in serious injury or death.
It is a legal requirement to report incidents and ill health at work and the information gathered enables the Health & Safety Executive (HSE) and other agencies to gather information about how and why risks arise and to investigate serious incidents. This enables a variety of agencies the opportunity to work together to make workplaces safer and thus prevent accidents and illness from occurring
The legislation tells you:
It also helps you to plan your recording processes, and as a result, gives you the information you need to reduce the number of such incidents in the future.
Employers, the self-employed and those in control of premises are required by law to report specified workplace incidents, such as work-related deaths, specified injuries, over-7-day injuries, work related diseases, and dangerous occurrences (near miss accidents).
The following outlines the rules over whether different types of occurrences need to be reported.
RIDDOR rules use three tests to determine whether an injury is reportable:
1. Was it an accident which caused the injury?
For an incident to be considered as an accident, it needs to have an identifiable, external event which causes the injury. For example, a broken leg caused by a collision with a forklift truck would be an accident. A bad back caused by bending down would not be considered an accident.
2. Was it work related?
To decide whether an accident was work related, you need to consider whether any of the following were a factor:
3. Was the injury itself reportable?
If they also meet the first two criteria, the following injuries are considered reportable
Specified injuries , RIDDOR 2013:
Not all incidents are reportable but all work activities are regulated by RIDDOR. Incidents must be reported within 10 days of their occurrence.
There are specific regulations affecting different sectors e.g. construction, catering and hospitality, schools etc. For further details please see the HSE's RIDDOR website.
Keeping suitable and accurate records helps you to identify patterns in accidents and injuries and will help you when undertaking your risk assessments. Furthermore, in the event of work related claims, your insurance company will want to see your records.
It is important that employee’s personal records remain confidential and are stored securely in order to comply with the Data Protection Act 2018 (updated to take account of GDPR regulations).
Companies with more than 10 employees and owners and occupiers of factories, mines, or quarries must have an accident book under social security law.
The accident book can be ordered from The Stationery Office (TSO - formerly HMSO - Her Majesty’s Stationery Office). Other accident books are available, which can be purchased from a range of book sellers.
Records of any reportable injury, accident, disease or dangerous occurrence must be kept formally, and in an organised manner.
These records can be kept any way you wish for example:
Record books must be kept for a minimum of three years after the date of the last incident in the book. However good practice recommends keeping them for at least 6 years (5 in Scotland) in order to allow time for any civil litigation to be made.
The records must include the following:
Reports aren't required for deaths and injuries that occur as a result of:
Until 12 September 2011, RIDDOR reporting could be done by telephone, however this system has now changed to an online reporting system via the HSE website.
The telephone reporting service remains for fatal and major injuries only (via the Incident Contact Centre, on 0845 300 9923 Monday to Friday 8.30 am- 5pm). All types of incident can be reported online at www.hse.gov.uk/riddor
Only fatalities and specified injuries can now be reported by phone to the HSE, from whom help is available for those who have been involved in traumatic situations. All other work related injuries which are reportable under RIDDOR can be reported using one of the new online forms.
These forms are:
All of the above forms are available from the RIDDOR website.
We recommend that you follow a structured process in dealing with an incident. You should find that this helps you to resolve the incident as quickly and effectively as possible. And it will help you to take learning points away from it.
An example process might be:
Build a process that works for you, and make sure that you communicate it to your first aiders, managers and anyone else with responsibility for treating, recording or reporting incidents.
Information supplied to the HSE under RIDDOR is not automatically passed onto your insurance company. If you feel it is necessary to contact your insurer, you must do so separately, in line with the requirements of your insurer, and your existing policy.
Accident reporting and RIDDOR requirements are covered during the one day EFAW course, the two day first aid requalifier and the three day FAW course.For more details on the contents of each of these courses, please click on their respective links.
HTS Training offer workplace training both as public first aid courses, and courses on customers' own premises. If you require training, or are unsure of your requirements, please feel free to call us on 01234 308 740 or get in touch through our contact us page.